Return Policy

For an item purchased through www.zavomo.com, begin the return discussion at [email protected]. Include the order reference, item and reason, and state whether you are reporting a problem with the goods or requesting a fit-related change.

Keep the request specific

• Incorrect or affected delivery: describe the difference or fault. Relevant photographs can help; an unboxing video is not a prerequisite for making a claim.

• Fit or preference: explain the chosen size and the issue. Confirm the applicable eligibility, period and any return cost before arranging shipment.

• Two-piece outfits: identify which part is affected and keep the supplied pieces together while the request is assessed.

Keep the garment available for review

Avoid washing, alteration and wear beyond a careful fitting for a preference return. Keep tags and supplied removable parts with the item. For a fault claim, explain when and how the problem appeared; ordinary handling guidance does not eliminate a statutory remedy.

Use the return destination issued for the request and retain a dispatch record. Inspection helps establish the facts, after which the appropriate remedy and any refund arrangements can be confirmed. Nothing in this process removes rights for defective, misdescribed or incorrectly supplied goods under applicable law.